services

Practical, remote business support that fits around how you work. No full-time hire. No overhead. Just things getting done.

what byHaddock handles

📥

inbox & communications

Email management and triage, inbox zero systems, newsletter and email drafting, stakeholder correspondence, follow-ups and scheduling.

🗂️

admin & organisation

Diary coordination, document creation and management, filing systems, SharePoint administration, onboarding support, general day-to-day admin.

📊

data & reporting

Power BI dashboard design (PL-300 certified), Excel trackers and templates, data input and management, monthly reports your team will actually read.

⚙️

process improvement

Auditing what's not working, designing simpler workflows, building templates and documentation, supporting teams through change.

📋

project coordination

Tracking actions and deliverables, stakeholder coordination, status updates, event and workshop logistics, keeping things moving.

💷

finance admin

Invoice processing, purchase orders, expense tracking, basic bookkeeping support. Xero familiarity. Not a replacement for an accountant — but everything around the edges.

📱

social media & comms

Light social media management, content scheduling, newsletter coordination, website content updates. Keeping your presence consistent without it eating your time.

🔍

research & information

Market research, supplier research, information gathering and summarising. Getting you the answers you need without spending a day finding them.

🖥️

systems & tools

Microsoft 365, SharePoint, Teams, Power BI, Excel, Google Workspace, Xero (basic), CRM and HR systems. Comfortable across most business software.

flexible by design

byHaddock works on a retained hours basis — you buy a block of hours per month and I use them where you need them most. No contracts to tie you in, no hidden costs.

starter

5 to 10 hrs/month

Perfect if you need light-touch support — inbox management, a few recurring tasks, the bits that always slip.

regular

10 to 20 hrs/month

A proper ongoing partnership. I become a reliable part of how your business runs week to week.

project

agreed scope

One-off projects — a new process, a dashboard, a system overhaul. Scoped and priced upfront.

All work is remote. get in touch to discuss your needs →

80%+ adoption on a national process rollout across 2,000+ employees
3 to 5 days saved per month through smarter systems and templates
20+ yrs operations, admin and coordination experience

not sure what you need?

That's fine. Drop me a message about what's not working and we'll figure it out together.

get in touch